SIERRA SUITES METRO CENTER OFFERS
- 112 ROOMY, OPEN STUDIO SUITES
- LIVING AREA AND FULL KITCHEN
- TWO LINE SPEAKERPHONE W/VOICEMAIL
- LIMITED FREE 56K INTERNET ACCESS
CANCEL POLICY
- 24 HOUR CANCEL POLICY
CANCELLATIONS OR CHANGES MUST BE MADE BY 4PM
LOCAL TIME 24 HOURS PRIOR TO ARRIVAL TO AVOID A
CHARGE OF ONE NIGHT ROOM AND TAX.
GUARANTEE POLICY
- CREDIT CARD GUARANTEE REQUIRED.
WE RESERVE THE RIGHT TO CANCEL ANY RESERVATION
THAT IS NOT BOOKED WITH A VALID CREDIT CARD.
PARTY POLICY
- PARTIES/GATHERINGS OF ANY KIND ARE NOT ALLOWED.
PAYMENT POLICY
- GUEST MUST PRESENT A VALID CREDIT CARD IN
HIS/HER NAME UPON ARRIVAL.
A SUFFICIENT AMOUNT OF CREDIT MUST BE AVAILABLE
TO COVER ALL ROOM CHARGES, TAXES AND INCIDENTAL
CHARGES. CASH PAYMENT WILL BE ACCEPTED UPON
CHECK-OUT, AT WHICH TIME THE CREDIT CARD
AUTHORIZATION WILL BE RELEASED.
PET POLICY
- PETS ARE ACCEPTED ON A LIMITED BASIS.
SUBJECT TO HOTEL APPROVAL. ADDITIONAL CHARGES
WILL APPLY IN ALL CASES. CONTACT THE GENERAL
MANAGER OF THE HOTEL FOR MORE INFORMATION.
- TRAVEL AGENCY COMMISSION POLICY -
TRAVEL AGENT COMMISSION IS PAYABLE AT 10 PERCENT
ON ALL RATES UP TO 14 NTS EXCLUDING ESTABLISHED
NON-COMMISSIONED RATES.
DIRECT ALL COMMISSION QUESTIONS TO PEGASUS
COMMISSION PROCESSING CUSTOMER RELATIONS USING
THE FOLLOWING METHODS.
- COMPLETE CUSTOMER SVC FORM AT WWW.PEGSINC.COM
- CONTACT HELP DESK AT 800-422-1212
- TAXES AND FEES POLICY -
1. 12.07 PERCENT OCCUPANCY TAX
| 
